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  • Bugs in DeoVR Since last Update

Seeing quite a few issues with DEO since the last update that I just wanted to post here:

  1. More frequent crashes -- It's crashing on me at least once or twice every time i use it now, mostly while navigating menus.
  2. Recentering no longer working as expected -- The recentering never seems to center accurately and doesn't work at all while looking at a tilted angle (ie laying on your side).
  3. Login issues on premium sites -- I accidentally typed in the wrong credentials on a login site, now every time I navigate there it says invalid password. When I click the login button again, everything disappears, all I see is black. I can restart the app and things work again, but I'm effectively locked out of that site until this is fixed.

Note: I am using a Quest 3 and reinstalling the app and deleting all app data had no effect on any of these issues.

Not sure what the partnership is between SLR and DEO or if they are one in the same, but happy to repost this info to DEO if needed.

    AbandonedUsername I have mentioned the recentering problems more than once on different forums on here. I am always 6% up to the right on everything. It is soooo annoying.
    I ask but never get acknowledgment of SLR even being aware of what I am talking about. Why would you make it so I CAN'T recenter the home screen?
    I was just told that the hold down recenter works but it stopped working for me after 13.16. I will see if it is fixed tonight but I really doubt it unless they fixed it yesterday.

      rerun119 what i don't like about DeoVR team is that they don't have a sense of finetuning. They make things work and then we have to fine tune obvious stuff.
      Also noticed recenter issue. Going to get it fixed

        doublevr I've noticed this too. There is a lack of attention to detail and too many bugs that should have been caught before a release affect users.

        doublevr Thank you for responding. The only other question is if this includes being about to hold down the (recenter) button and move the picture around when playing a video?
        On another forum on here someone from SLR did say that they can still do this. So I don't know if this is only affecting some of us. It happened after 13.16 update. I care more about this than the home page.
        Thanks

          4 days later

          my re-centering is all over the place since the last update

          i can also not filter catergories together with passthrough on the pico 4

          Lets say I want to look up blonde, and i click on the passthrough bar on the left menu, it will show no videos

          5 days later

          i noticed since the last few updates or so (might be related to PT AI), the app will slowly slow down after some usage (probably memory leak) until it eventually crashes itself then it's ok till a little while.
          Performances have been terrible in the last few versions anyway and I remember it to be running smoother on my quest 1 during that era (I now have the quest 3).
          But at least before it didn't crash.
          Yes I tried to reboot my quest 3 and yes, I updated to the latest firmware v64.

            I am seeing the same issue with DEO too where it starts to slow down, freezes, then stops completely until I reboot my Quest 3 again. Using the latest firmware too and latest DEO app. It's just so buggy, and sometimes takes an age to load up too. Never had these problems using the SLR app!! I really hope this gets sorted soon!

            The Kiirroo Keon implementation is not good. The one of HereSphere is way better.
            Also, VR cams crash from time to time. And when connected to the Keon, DeoVR crashes 100% of the time on my Quest 3. I already opened a ticket for this. Hope we have an update coming up soon.

            wenworth i noticed since the last few updates or so (might be related to PT AI), the app will slowly slow down after some usage (probably memory leak) until it eventually crashes itself then it's ok till a little while.

            I am experiencing the same thing with DeoVR on Q3. Mostly watching videos with AI PT on these days. Having to force-quit and restart the app or even reboot the headset after having watched a couple of videos is pretty annoying.

              SchnuppiLilac I am experiencing the same thing with DeoVR on Q3. Mostly watching videos with AI PT on these days. Having to force-quit and restart the app or even reboot the headset after having watched a couple of videos is pretty annoying.

              Same here on Quest 2

              I did notice in my notifications:- 'DeoVR app has run out of memory'.

              As someone else mentioned maybe a memory leak ?

              5 days later

              SchnuppiLilac the app will slowly slow down after some usage (probably memory leak) until it eventually crashes

              Is this being worked on? Or only affecting a handful of users? Since this bug is occurring on Quest 2/3 and so annoying, I would have expected much more complaints in the forum, so not sure.

              Having the same issue on Quest 2 with crashing. Started a few weeks ago. It happens most when I navigate through many pages. Perhaps something to do with loading all the thumbnails? Adding a quicker way to get from page 1 to say, page 300 than just advancing 10 at a time might help.

                Hi.......I'm still having DEOVR problems on the quest 3. It's fine for a few videos, then it starts to become very laggy, loses headtracking and then crashes. This has been happening the past few days, and I have never experienced issues like this previously. This is especially noticeable with PT videos, and it's now become very frustrating to use, Just wonder if other users have experienced similar issues recently?

                  AbandonedUsername Recentering no longer working as expected -- The recentering never seems to center accurately

                  I noticed this only when quest laying down mode on.

                    • [deleted]

                    Mdambach10 Hey guys, the team suspects that a new update that landed is causing these freezes/crashes, they are still trying to replicate this so hopefully this will be fixed soon!

                    Vrsumo2017 , the recentering issue is also something that the team is addressing so we expect a fix for that as well!