• Support
  • WHY so frigging hard to RE-UP a membership?

spent 10 minutes looking all over to do it....why? i SEE the upgrade to lifetime, but not the yearly membership

thank god you sent me an email a few days ago as this thing was going to auto-renew at 239

so what are the steps to RENEW and get the 99 buck deal?

i did get a gift membership for a friend a few weeks ago...the crypto thing was all changed...went from super easy to WTF?

    spanker You cannot 'upgrade' from your existing annual to annual at a cheaper price. You need to cancel your subscription first and then wait until it has expired before you can get a new one with better conditions.

      • [deleted]

      • Edited

      spanker Just like SchnuppiLilac said, you can't upgrade an annual sub to another one, as the system doesn’t stack them up. Upgrades only serve when you want to move from monthly to annual, monthly to lifetime, and also annual to lifetime.

      I would suggest opening a support ticket so you can receive more detailed information when you can perform an upgrade.

      TY for the reply on this

      so let this membership run out in next week or so...maybe i can get lucky and rejoin if they have a 4th of july sale πŸ™‚

      or could use a NEW email? NEW username? what do i lose? my saved FAVS ?

      upgrade? how about RENEW?

      don't get too cute with this as people are already on the fence. since i bought the q3 on the first day...probably used the site 5times....VS every single day for the past few years.

        • [deleted]

        spanker You can use a new email but yeah, you will lose all of your FAVS, playlists etc. Renewing is automatic as long as you don't interrupt (cancel) your current subscription but keep in mind that it will renew with the pricing you initially purchased it (for the info on how much, you will have to create a support request so we can check).

        few more days till it expires

        maybe i can get lucky and get the sale price

          • [deleted]

          spanker We extended the current sale 'till the 15th so if your sub expires before that, you will be able to purchase it.

          very good πŸ™‚ that should work....think i have a day or so left and will get it done asap πŸ™‚

          TY