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  • DeoVR no longer opening the menu

As recommended, I switched from the SLR app to DeoVR. I find it much less comfortable, but at least it worked once I got the Handy to actually work with it.
But since a couple of days, the player control menu inside a video won't open anymore. Used to work fine before. It is mapped to the trigger of the primary controller; already confirmed it is still mapped correctly.
I did not find a way to reset the DeoVR app. By now I also uninstalled/reinstalled the app, but the menue still won't open. Any hints how I can get this resolved? Not being able to jump to specific parts of the videos is anoying... Thanks!

I'm using a HP Reverb G2 with Windows MR/Steam VR.

    • [deleted]

    Hey ElchEimer , can you try to perform the following to see if that would help?

    • make sure the DeoVR app and SLR updater are closed.
    • Press Windows+R keys together or right-click Windows’ Start menu and then click Run. Type cmd, run the cmd command by pressing Ctrl+Shift+Enter.
    • Type ipconfig /flushdns on the command prompt and press enter. This command will clear DNS cache files on your computer and reset the DNS resolver cache.
    • If the process is successful, you’ll see the confirmation message on your command prompt "Successfully flushed the DNS Resolver Cache".

    If the above doesn't help, try to perform this:

    Uninstall the DeoVR app, and remove the registry entries and folders for it. Unplug any unnecessary USB devices when installing and running the app for the first time. Especially controllers or other input devices. Your VR controllers and satellites are fine to have connected but don't press anything until the app is (hopefully) fully loaded.

    Uninstall DeoVR app.

    • Press the Windows + R keys on your keyboard and run Regedit.exe.

    • Locate and delete: (You can simply copy and paste one line at a time into the address bar on top of the Registry window to find it more easily)

      • HKEY_CURRENT_USER\Software\Deo VR

      • HKEY_CURRENT_USER\Software\SLR

      • HKEY_CURRENT_USER\Software\SLR VR Application

    • Then, open a file explorer and delete the DeoVR/SLR folder(s) you can find as shown in the screenshot

      • %appdata%/../Local/
      • %appdata%/../LocalLow/
      • C:\Program Files (x86)\Steam\steamapps\common\

    Restart system, modem, router, and reinstall.

      excellent, thank you for the lightning-fast reply [deleted]

      The menu is available again. Thanks a million for providing these steps!

        6 days later