Hello, I am using the handy with the mobile version of SLR without a vr headset. I use haptics connect for the handy and it has worked fine until yesterday and today. When I open the app it says it will connect to the handy but it says "failed to load script" and doesn't provide any other detail. I don't know if it's a problem with the app, handy, or SLR. Has anyone else had this problem?

Hey @"6the6somberlain6"#p66488 , can you open up a support ticket [by following this link ](https://www.sexlikereal.com/pages/contact) so we can continue our discussion there? There were a couple of reports about this lately but each issue is different.

I am also seeing the same issue. Please help.

> @"carb12"#p67385 [Mateo_Drake](https://forum.sexlikereal.com/d/6510/6) Is this connection directly through the DeoVR app is for all HapticsConnect supported toys or is it for the Handy only? I have a Launch and it doesn't connect to the my Quest 3 through DeoVR app. - Direct Deovr bluetooth connection is not yet available for all previous haptics connect app supported toys Current supported toys should be: Handy, Kiiroo Keon, Kiiroo Launch, Kiiroo Onyx, Vorze Cyclone Sa, Vorze Piston Sa Can you try to see if your launch device will connect via the older method with the separate haptics connect app on your mobile device?

Hey @"6the6somberlain6"#p66488 , can you open up a support ticket [by following this link ](https://www.sexlikereal.com/pages/contact) so we can continue our discussion there? There were a couple of reports about this lately but each issue is different.

I am also seeing the same issue. Please help.

Haptics failed to load script

[deleted]

Hey 6the6somberlain6 , can you open up a support ticket by following this link so we can continue our discussion there? There were a couple of reports about this lately but each issue is different.

wez0421

Have the same issue, sent a support ticket too.

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wez0421 Hey, this is currently being investigated by the devs so let's continue our conversation in the support request itself.

In the meantime, if you watch videos through the Quest VR headsets, you can connect your toy directly through the DeoVR app v13.13 release, so there is no need for the HapticsConnect app anymore.

carb12

[deleted] Is this connection directly through the DeoVR app is for all HapticsConnect supported toys or is it for the Handy only? I have a Launch and it doesn't connect to the my Quest 3 through DeoVR app.

RealcumberScripts

carb12 Mateo_Drake Is this connection directly through the DeoVR app is for all HapticsConnect supported toys or is it for the Handy only? I have a Launch and it doesn't connect to the my Quest 3 through DeoVR app.

Direct Deovr bluetooth connection is not yet available for all previous haptics connect app supported toys

Current supported toys should be:
Handy, Kiiroo Keon, Kiiroo Launch, Kiiroo Onyx, Vorze Cyclone Sa, Vorze Piston Sa

Can you try to see if your launch device will connect via the older method with the separate haptics connect app on your mobile device?