I'm back in the forum because I've been hitting captchas again all morning, and I'm hoping I can find a solution. I've posted here in jan 2023 and emailed support before about this and didn't get any satisfactory resolution. I'm back in the forum because I'm pretty fed up with this.
I'm in the same boat as the OP and others, I am constantly hitting the captcha system, and it NEVER works. I have to delete all cookies and then login again. Sometimes the captcha triggers again, sometimes it works for a while. This is on win 10, with both Firefox and Chrome. Why does it happens here, and not on any of the other sites I use regularly? I have never had a problem with Wankz, VRP, BaDoink, etc. I understand the need for captcha's, but in this case it's obviously broken for some percentage of your users. How many hit it and never report it and just go away and stop their subscription?
Even when I delete cookies, it doesn't guarantee that it'll work. Sometimes it works, sometimes it doesn't. And once it start asking, it never completes. I've tried up to 10+ captchas, one after another, until I get tired. It never lets me in without deleting cookies.
If this is supposed to stop bots, I don't think it's going to slow them down much, because you can just generate new cookies in an automated way and captcha solving due to AI and 3rd world countries is not as useful as it used to be. In addition you're pissing off your paying customers. Using Google reCaptcha in this day and age is just terrible.
I'm not running anything automated, however I use Internet Download Manager (IDM) because I'm queuing up videos, but only download one or two at a time. Once I get the url for a download, it seems to go fine. Is this what is triggering the captcha? If so that sucks. I'm not using incognito, a vpn or anything else besides ublock origin and IDM. I'm on a residential cable modem (xfinity/comcast).
When I originally signed up, I was regularly hitting the download limits, and that's fine, you have limited bandwidth and you're free to throttle that at some reasonable level. But I'm only queuing up two or three videos at a time these days, but I'm still hitting the captcha! My workflow is to open a promising video in a new tab, and repeat until I'm done choosing. Then I'll pop over to the new tabs and either hit the download link (which queues it up in IDM), or close the tab.
Is this what's triggering it? Or does it have to do with my use of uBlock origin? I block Google Analytics (GA) because google is fucking evil now. block GA should not be something that should trigger the bot detection. uBlock origin is for privacy and security reasons. IDM? No other site I use has a problem with IDM.
This is incredibly frustrating, especially because it's only this site (for me). While I'm a paying member of the site, and I'm happy to support the companies that provide goods or services that I want, but in my experience, if it's too difficult to get it legitimately, most people will just go with pirating, since it's easier. Ask the film and record industry. Have you heard of the *arr stack?
I'm a webdev, if you want to get me in touch with your backend guys, I'm happy to have a conversation. Maybe use cloudflare instead of google for the bot detection? Google has long lost their technical leadership and are actively enshitifying everything they touch.
Thanks.