• SupportFixed

  • Lost Premium privileges even though I'm paying for Premium..

Earlier I was using the SLR app just fine with all the Premium privileges working, an hour later I seem to have lost all my Premium privileges.. It's not because I haven't paid, the last billing was December 13 2019 which I paid with no problems. Please help!

doublevr Uh, any updates? It's pretty frustrating that I'm still without my Premium privileges, everything was working fine until an hour or so before the original post..

      Same happened to me, mine was last paid on 12-12. Some sort of billing issue it seems. Hopefully it gets sorted out soon.

        a month later

        Just thought I'd add to this thread rather than starting a new one! I've had the same problem for the last couple of days. My subscription was paid on 13th January with no problems by the looks of it and is due again in a couple of days. Is there some sort of bug with the subscription software somewhere?

          Just got me again. Is this going to happen every month?

            a month later

            Hi Sam, am having the same problem again. My credit card company refused the payment until I replied Y to a text they sent me as fraud prevention but your payment system can't cope with that for some reason. Could you please try taking the payment again when you have a chance? Ta!

              Thanks, much appreciated! I'm diabetic so am in self isolation for my safety and need my VR Porn to stay sane lol 😂😂😂

              Just phoned the credit card company so it should go through okay if you try again!

                thesnowdog1971 No problem. The next re-bill is set for 3/22/2020, but I'm checking if we can do this early.

                  2 years later

                  Hi, I am facing this problem too. I paid on 20 Oct and just realised I lost access to Premium without any notice. Can I get back my premium access please. Thanks. I have contacted support with details.