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  • The state of Haptics Connect and what's to come

11 days later

hi @Sandi_SLR,
I had the same issue, and fixed it with the login trick what you described.
But now even though I try to relog, have the "Player" page which recognizes the media I'm playing in DeoVR, my Keon is unresponsive.
I am using the lastest version of iOS on my phone.

Any ideas?

UPDATE: the issue has diasappeared as I tried to pair my phone to my Keon, even if I switched back to DeoVR

    2 months later

    Sandi_SLR I know this is an old thread but I want to make sure I'm understanding this correctly. Will HC eventually be depreciated and Bluetooth connection will happen directly in DeoVR?

        Hello,

        I just got my Keon today, i was following the pinned tutorial to connect my Keon to my Oculus Quest 3, but i can't find the 'Connect SLR to HC App' button.

        Did you need to have an active subscription to SLR to see this option ? Because i'm actually a free user, i plan to got the pay subscription later this months but i would love to be able to check if my Keon work well with interactive VR video too.

          • [deleted]

          • Post #16

          Hey, Jbd1964 you will need to have an active subscription for scripts in order to stream scripts as well I'm afraid! We can definitely confirm that Keon works as intended when watching videos!

            4 months later

            Hello long term user here I see a problem developing here.
            I have to way of using your product.

            1/At home in VR with Q3+Deo VR+HC (iOS) and the lovense gush
            2/ While on business trips using flat videos directly through HC

            The gush is my toy of choice because it’s portable, convenient and discrete while passing security at the airport. In top of that I got freaking great pleasure out of it.

            As you see I used to connect via HC app but since you started the transition to direct Bluetooth connectivity I experience several problems and would like you to look into it.

            1/ Can’t get fullscreen mode under HC (iOS version iPad or iPhone)
            2/ Direct Bluetooth implementation with gush via DEO VR is terrible. Scripts play nowhere near as accurate as through HC and toy don’t stop while leaving a video (becomes unresponsive).

            I understand that you want to discontinue HC in the future but how can I use your product and the gush on iOS device ?

            Concerning direct Bluetooth in deovr could you look at love se gush please there is something really wrong there
            Thanks

              naughtysteph hi, thank you for reporting! We are looking into the issue with full screen, hopefully we can resolve it before the end of the week.
              For the Gush connection, I believe you should still be able to use HC, instead of direct connection, or do you have any trouble with it?
              But I will check with the team about Gush connection in the meantime

                  Kieshi it still worth with HC but was hoping to simplify the setup while using Q3 by dropping HC. The sooner this is fixed the better !
                  Thanks for the support crossing fingers