3 white dots spinning on SLR app and DEOVR

bkshaw

Using HP Reverb G2...app worked fine a few days ago, now just constant spinning of 3 dots.

I can load videos on the browser, so it's not an isp issue. Sent a bug report and tried to reboot router/modem.

justsomedude101

bkshaw If you haven't already, can you please submit this form to get in touch with the Support team? Just makes it easier for us to track & identify issues, etc. May have a few other possible troubleshooting steps as well that we can run through.

Aside from that you've already done the other step that I would have suggested, which is submitting a report through the app.

toreador

I realise you probably did this already, but just to be sure - did you also reboot your computer? I've had the same issue using DEOVR in SteamVR and it needed a full reboot of my PC to get it working.

RockyMtHigh

anyone find a fix for this? It’s really frustrating. Trying to use DEO and it’s just 3 white dots

wuccer

I have the feeling, that pressing pause and then play again forces the video to play

Cbomb333

Also cannot load SLR through deovr or load SLR app after exhausting all troubleshooting options. 3 spinning dots for both

Redhulk50

Cbomb333 I get these 3 spinning dots quite a lot , I have to switch off my Oculus Quest 2 or restart it but that doesn't guarantee that the 3 dots won't come back , I thought it was something to do with my wifi signal, it's s pain in ass.

Rakly3

Hi every one!

Can you try disconnecting your WiFi connection in your Quest, and then reconnect? I know it's a pain. We are trying to figure out why so many users currently have this issue.

Also, if you could check your headset firmware for updates, that would be great. And post your SLR/DeoVR app version here too!
-Thanks!

Cbomb333

Rakly3

I have tried to reconnect to my wifi from the quest 2 also tried to reconnect after resetting my router. I have the most up to date firmware. No updates available. Still 3 white dots

Gartside

This has become a serious problem for me. On top of that it takes me 20 hours to download a 30 gig video. I get 450mbps. I don't ever have this problem with czechvr or the other sites I have a membership for. This has been going on for over a month now and it seems to be getting worst. Very frustrating.

uncutone666

Same issue, no fun like this. Its not the first time i have this. It was always only solved after a few weeks with a new player updatey🤬