Password reset doesn't work.

johnjohn37

Hi,
I forgot my password and pressed the reset button, but I did not receive any response to my email.
So I can’t use my SLR premium service because the password cannot be reset.

Please send me the reset mail.
(Do I need to give you my email address? SLR and forum emails are same)

justsomedude101

johnjohn37 If you can fill out this form and submit, we can assist!

Please do NOT post any sort of personal info here in the forum 😃

johnjohn37

justsomedude101
Thank you for your answer.
But I already sent it on 5/22 in the same way as the link you sent me, but I still received only the mail with the title of [Request received], and I didn't get the solution.

justsomedude101

johnjohn37 Can you please check your spam folder to see if our emails are getting caught up in it accidentally?

If I'm looking at the correct support ticket (20716), @Rakly3 has responded twice asking for a few bits of info we need to verify you are the account holder.

If this is not your support ticket #, feel free to let me know what your ticket # is and I can take a look!

johnjohn37

justsomedude101
I checked my spam folder, but unfortunately I couldn't find it.
What is a support ticket? How can I check it?
Thank you for your kindness.

johnjohn37

justsomedude101 @Rakly3 has responded twice asking for a few bits of info we need to verify you are the account holder.

I didn’t receive any info number. my spam folder also empty. 😅

justsomedude101

johnjohn37 What is a support ticket? How can I check it?

A support ticket # should be on that "Request Received" email you mentioned getting.

But you can also just forward the "Request Received" email to us at support@sexlikereal.com, which may be just as easy of a way for me to look your ticket up (I think I'm looking at the correct ticket for you, but this will help us verify).

johnjohn37

justsomedude101
The ticket number you mentioned is correct that I received. And I just sent a reply to the email of "Request Received" by capturing this screen. please check.

Rakly3

johnjohn37 I think naver filters our slr domain.

I sent you a temporary password from our backup email address with title
SLR support ticket 20716 - Password reset.

Can you check?