If a video fails to open you get stuck on the screen with the button to "leave video" pressing it does nothing and the only way out is you have to close and reopen the app.
Are you talking about Live Cam Girls?
bruce no video files
What is your headset/device? Streaming or locally? Do you use SLR app or DeoVR player?
HTC Vive (windows 10), SLR player app.
An example of when it happens is if a video didn't completely finish downloading and you try and play it (local file). Or if a video file is corrupted in some way..